Delivery/ Postage & Packaging

As all products are handmade to order, please allow up to 3 working days for your gifts, cards and wall art to be dispatched.

All gifts and cards are then dispatched via Royal Mail.

Delivery prices start at £3.99 for frames and gifts. Unframed artwork and greeting cards are sent by First Class Post at a cost of £1.95.

Gifts
Royal Mail 48™ (2nd class Signed For): Royal Mail aim to deliver your order within 2 – 3 working days from dispatch.
This service costs £3.99 per order.

Royal Mail 24™ (1st class Signed For): Royal Mail aim to deliver your order the next working day from dispatch.
This service costs £6.99 per order.

Please remember that Royal Mail delivery times are estimates only. Sometimes, especially during busy times of the year, Royal Mail

24™ delivery can take up to 3 working days, and Royal Mail 48™ delivery can take up to 5 working days.

For those times when you’re in a real rush!

Special Delivery Guaranteed by 1pm: Royal Mail will deliver your order the next working day from dispatch.

This service costs £11.99 and delivery is only available between Monday and Friday.
Orders placed on a Friday before 11am will be delivered on the following Monday. Orders placed on a Saturday/Sunday will be delivered on the following Tuesday.

Next Day service is only available on selected cards and gifts, as I need a little extra time to create some of the personalised products. I’ll always let you know on the product page itself when it’s possible to choose this service.

Returns

As a valued customer I want you to be happy with what you’ve ordered. If you’re not completely satisfied with the product(s) you’ve bought then simply let me know and return it to me within 14 working days of receipt. This offer excludes personalized, bespoke or made-to-order items to your specific requirements, unless faulty or damaged.

Should you return an item because of an error on my part or if it’s defective, then I’ll refund the full value of the item and your costs in returning it to me.

You can contact me for further information and help.

Other personalised products and services also available include

Birth Announcements, Greeting Cards, Wedding Stationery, Occasions Stationery, Party Invitations and
Graphic Design Services – designing the visual identity of your brand: logo, business cards, flyers, social media graphics, and more…